Player Safety & Wellbeing

Responsible Gaming at 111 Games — Play Smart, Stay Safe

Gambling is meant to be an enjoyable activity — not a source of stress, financial difficulty or personal harm. At 111 Games we have built responsible gaming tools directly into every player account because we believe player wellbeing is more important than short-term revenue. This page explains those tools, how to use them and when to ask for help.

111 Games Responsible Gaming Commitment — 18+ Only
18+ Age Verification
PKR Deposit Limits
Cool-Off Periods
Self-Exclusion Tool
Session Time Alerts
24/7 Support

Gaming Should Be Entertainment — Nothing More

Most people who play at 111 Games do so for fun — a few rounds of Aviator, placing a bet on the PSL, a poker game on a Saturday evening. That is exactly what online gaming should be: a leisure activity with a budget and a time limit, no different from going to a cinema or attending a cricket match.

The problem is that for a small number of people, gambling can shift from a hobby to something that starts to cause real harm — financial stress, relationship problems, anxiety and the feeling that you cannot stop even when you want to. At 111 Games we take that seriously. We would rather lose a customer than watch someone spiral into a gambling problem on our platform.

That is why we have invested in building responsible gaming tools that actually work — not just a compliance checkbox, but real, immediate controls that every player can access from their account settings in seconds. Deposit limits, session alerts, cool-off periods and full self-exclusion are all available to every 111 Games account holder in Pakistan, free of charge, with no questions asked.

If you are reading this page because you are worried about your own gambling or a loved one's — you are already doing the right thing. The tools and guidance below are here to help. Contact our support team at any time via WhatsApp or live chat and they will assist you with absolutely no judgement.

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Responsible Gaming Tools Built Into Your 111 Games Account

All six tools are available immediately from your account settings — no form to fill, no waiting period for most features

Deposit Limits

Set a maximum PKR deposit amount per day, week or month. Once your limit is reached, the system will not allow any further deposits until the period resets. Limits take effect immediately when you reduce them — increases take 24 hours to activate (so you cannot remove them in the heat of the moment).

Account Settings → Responsible Gaming → Deposit Limits
Loss Limits

Set the maximum amount in PKR you are willing to lose in any given day, week or month. When your net loss reaches this threshold, your account is automatically restricted from placing further bets for the remainder of the period — even if your deposit balance still shows funds available.

Account Settings → Responsible Gaming → Loss Limits
Session Time Limits

Set a maximum session length — anywhere from 30 minutes to 8 hours. When your session reaches the time you have set, you will receive a prominent on-screen alert showing how long you have been playing and your net position. You can choose to continue or log out at that point.

Account Settings → Responsible Gaming → Session Limits
Reality Checks

Periodic on-screen pop-ups — set at your chosen interval (every 30, 60 or 90 minutes) — that pause the session briefly and show you exactly how long you have been playing, how much you have deposited in the session and your current net win or loss position. A gentle but honest reminder of where you stand.

Account Settings → Responsible Gaming → Reality Checks
Cool-Off Periods

Take a temporary break from gambling without committing to full self-exclusion. Cool-off periods of 24 hours, 48 hours, 7 days or 30 days can be activated instantly. Your account is suspended for deposits and bets during the cool-off — you can still log in to withdraw a balance. Cool-offs cannot be reversed mid-period.

Account Settings → Responsible Gaming → Take a Break
Self-Exclusion

The most serious tool — a full exclusion from the 111 Games platform. Choose a period of 6 months, 1 year, 3 years or permanent exclusion. Self-exclusion is processed within 1 hour of request, cannot be reversed during the chosen period and covers all 111 Games products. Any remaining balance is returned to your payment method.

Account Settings → Responsible Gaming → Self-Exclude

All responsible gaming tools are accessible from your account settings without contacting support. If you cannot locate them or need immediate assistance, our support team is available 24/7 via WhatsApp and live chat. They are trained specifically for responsible gaming requests and will process a self-exclusion on the spot if you ask them to.

Quick Self-Assessment — How Is Your Gaming?

Answer honestly — nobody else can see your responses. This is just for you.

Question 1 of 8
Do you spend more money gambling than you originally planned to?
Never Sometimes Often Almost always

Question 2 of 8
Have you ever tried to win back money you lost by gambling more?
Never Once or twice Regularly Almost every time

Question 3 of 8
Has gambling ever affected your ability to pay for essential things — rent, groceries, bills?
No, never Once A few times Yes, it has been a problem

Question 4 of 8
Do you feel restless, irritable or anxious when you are not able to gamble?
No Occasionally Often Yes, regularly

Question 5 of 8
Have you hidden your gambling from family members or lied about how much you spend?
No Once or twice Yes, sometimes Yes, regularly

Question 6 of 8
Have you tried to stop or cut back on gambling but found it difficult?
Never tried to cut back — I'm fine Tried and succeeded easily Tried but found it hard Cannot seem to stop

Question 7 of 8
Do you gamble to escape stress, anxiety, boredom or personal problems?
No — I gamble for fun only Occasionally Often Yes, that's my main reason

Question 8 of 8
Has a family member or friend ever expressed concern about your gambling?
No Once, casually A few times seriously Yes, it has caused conflict
Calculating...

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Recognising a problem — in yourself or someone you care about — takes courage. The signs below are not meant to be alarming. They are meant to be useful. If several of them feel familiar, it is worth talking to someone or using the tools on your 111 Games account to take back control.

Warning Signs of Problem Gambling

Problem gambling does not always look like someone betting their life savings. It often starts gradually and quietly. These are the most common signs that gambling is shifting from entertainment to a genuine problem:

Chasing Losses

Placing more and more bets in an attempt to win back money you have already lost. This is one of the clearest signals of problem gambling — the logic feels rational in the moment but leads to spiralling losses in practice.

Gambling With Money Needed for Other Things

Using money earmarked for rent, groceries, school fees or utility bills to fund gambling. When gaming competes with essential household expenses, it has crossed a line that matters.

Hiding or Lying About Gambling

Concealing how much you are spending on gambling from family members or friends — deleting transaction histories, being secretive about your phone, fabricating reasons for money shortfalls.

Gambling to Escape Difficult Emotions

Using gambling as a way to avoid stress, anxiety, depression, loneliness or problems in other areas of life. This pattern reinforces problem gambling because the relief is temporary and the financial consequences add new stress.

Losing Track of Time When Gambling

Sessions that start with "just 30 minutes" regularly stretching to hours without noticing. Persistent thoughts about gambling when not actively playing — planning the next session, thinking about upcoming PSL matches, calculating what you might win.

Withdrawing From Family and Social Life

Preferring to gamble instead of spending time with family, neglecting responsibilities at home or work, or becoming irritable and short-tempered when interrupted during a gambling session.

The 111 Games Responsible Gaming Principles

For players who enjoy gaming responsibly, these principles are a useful framework for keeping it that way. Most experienced players develop habits like these naturally — but putting them in writing makes them concrete and actionable.

1
Set a PKR Budget Before You Start — Not After

Decide what you can comfortably afford to lose before you open the app. Not what you hope to win — what you are comfortable losing. This is your entertainment budget, the same as a cinema ticket or a restaurant bill. Once it is gone, the session ends.

2
Set a Time Limit and Stick to It

Use the 111 Games session time limit feature to set a fixed duration for each gaming session. When the alert appears, log out. The games will still be there tomorrow. A time limit removes the temptation to chase losses "for just a bit longer."

3
Never Gamble When You Are Emotional or Stressed

Gambling when upset, angry, anxious or under pressure leads to poor decisions and a much higher risk of chasing behaviour. If something difficult has happened — an argument, financial stress, bad news — that is not the time to open 111 Games. Come back when you are in a clear-headed mood.

4
Accept That Losses Are Part of the Game

Gambling involves risk and everyone loses sometimes — that is mathematically unavoidable. Accept losses as the cost of entertainment, not as something to be corrected with more gambling. A losing session does not owe you a winning one.

5
Keep Gaming in Balance With Everything Else

Gaming should be one of many things you enjoy — not the dominant activity in your life. If you find yourself thinking about gambling more than about family, work or other hobbies, that balance has shifted and is worth addressing.

What Does a Healthy Gaming Budget Look Like?

Monthly Income (PKR)Suggested Max Monthly Gaming BudgetRisk Level
Under Rs 30,000Rs 500 – Rs 1,000Low Risk
Rs 30,000 – Rs 60,000Rs 1,000 – Rs 2,500Low Risk
Rs 60,000 – Rs 1,00,000Rs 2,500 – Rs 5,000Manageable
Rs 1,00,000 – Rs 2,00,000Rs 5,000 – Rs 10,000Monitor Closely
Above Rs 2,00,000Set your own limit with contextAssess Regularly

These are general guidelines only — not financial advice. The right budget is the one that does not affect your ability to meet household expenses, savings goals or family commitments. Use the 111 Games deposit limit tool to enforce your chosen budget automatically.

Session Health Indicators

Playing for fun, within budgetHealthy
Occasionally spending slightly more than plannedMonitor
Regularly chasing losses or hiding spendAt Risk
Immediate Action

Need to Stop Right Now? Self-Exclusion Is Instant at 111 Games

If you need to stop gambling immediately — whether because of financial pressure, family concerns, or just because you feel it is the right thing to do — 111 Games can process a self-exclusion within 60 minutes of your request. No waiting period, no cooldown, no second-guessing from our side. Go to Account Settings → Responsible Gaming → Self-Exclude, or contact our support team directly on WhatsApp and ask for immediate exclusion. We will handle the rest.

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Exclusion periods available:
6 Months 1 Year 3 Years Permanent

How 111 Games Monitors for Problem Gambling

Responsible gaming at 111 Games is not just about reactive tools — we also actively monitor play patterns to identify players who may be developing a gambling problem before they reach out for help themselves.

Our responsible gaming team reviews accounts that show consistent patterns associated with problem gambling: rapid deposit-and-lose cycles, frequent session extensions past self-set limits, multiple failed attempts to activate self-exclusion or cool-off periods, and a sharp increase in betting frequency or bet sizes relative to a player's historical pattern.

When these patterns are identified, our team will make proactive contact via WhatsApp or in-platform message to check in with the player, provide information about responsible gaming tools and offer to set up a deposit limit or cool-off period on the player's behalf if they would like.

If you receive a responsible gaming check-in from our team, please do not dismiss it as spam. It means a real person looked at your account activity and was genuinely concerned about you. We would rather have an awkward conversation than stay silent while someone struggles.

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Responsible Gaming — Frequently Asked Questions

Honest answers to questions that come up regularly

No. This is by design and it is important. Cool-off periods and self-exclusions cannot be reversed mid-period at 111 Games. This means if you set a 30-day cool-off and feel the urge to gamble on day 5, the system will not allow you to reverse it. This protection is specifically to prevent impulsive decisions from overriding a thoughtful choice you made when you were clear-headed. After the period ends, re-activation requires a deliberate action from you.

Any balance in your 111 Games account at the time of self-exclusion is returned to your registered payment method — Easypaisa, JazzCash, bank account or other method you used for deposits. This is processed within 1 to 3 business days. You will not lose your balance as a result of self-excluding. Bonus funds that have not been converted to withdrawable funds through wagering will be forfeited, but real-money deposits and winnings are fully returned.

Absolutely. Deposit limits, loss limits and session time limits are all available independently. You do not need to self-exclude to use them. Many players at 111 Games use deposit limits as a routine part of their gaming — setting a monthly PKR cap in the same way they would budget for any other entertainment expense. You can set these from Account Settings → Responsible Gaming at any time while your account is active.

Concern for a loved one's gambling is just as valid as concern for your own. Unfortunately, 111 Games cannot take actions on another person's account without their consent — we cannot access or close an account at a third party's request without the account holder's involvement for data protection reasons. What we can do is speak with you confidentially about what you are observing and provide guidance on how to approach the conversation with your family member or friend. Contact us via WhatsApp or support@111games.ws.

No — 18+ is an absolute requirement with no exceptions. Age verification through CNIC or passport is conducted on every account before withdrawal is permitted. If an underage player is identified at any point, their account is immediately closed and any deposited funds are returned to the payment method used. If you believe a minor has accessed 111 Games using your payment details or device, contact us immediately — we will investigate and act as a priority.

Self-exclusions requested through Account Settings are processed automatically and take effect within 60 minutes. If you request self-exclusion through our WhatsApp or live chat support team, they will process it during the conversation — typically within 15 minutes. We do not put exclusion requests through any review queue or delay them. When you ask to stop, we stop it as fast as we possibly can.
18+

Protecting Young People — Our Non-Negotiable Commitment

111 Games is only for adults aged 18 and above. We take this more seriously than almost any other policy on the platform. If you share a device with children or young people, please use device-level parental controls to restrict access to gambling websites. Many Android and iOS devices have built-in content filtering that can block gambling sites entirely. If you use a shared family device for 111 Games, log out completely after every session and do not save your login credentials on shared devices. The responsibility for keeping gambling away from children does not rest solely with 111 Games — it requires active steps from adult players too.

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Play at 111 Games — With the Right Tools to Keep It Fun

Register free and set your deposit limit on day one. Play casino, PSL betting, Aviator and poker in PKR — with every responsible gaming tool available from the moment your account is active.

✓ 18+ Only ✓ Deposit limits from day one ✓ Instant self-exclusion available ✓ 24/7 support in Pakistan