Terms and Conditions — 111 Games Pakistan

These Terms and Conditions ("Terms") form the legal agreement between you ("Player", "User", "you") and 111 Games ("111 Games", "we", "us", "the Platform"). By creating an account, logging in, making a deposit or using any feature of the 111 Games platform at 111games.ws, you confirm that you have read, understood and agreed to these Terms in full.

If you do not agree with any part of these Terms, you must not use the 111 Games platform. This document should be read alongside our Privacy Policy and Responsible Gaming guidelines, which together form the complete set of rules governing your use of 111 Games.

111 Games reserves the right to update these Terms at any time. Updates are published on this page with a revised "Last Updated" date. Continued use of 111 Games after a revision constitutes acceptance of the updated Terms. We recommend checking this page periodically.

2.1 Age Requirement

You must be at least 18 years of age to register an account at 111 Games. This is an absolute requirement with no exceptions. 111 Games takes underage gambling extremely seriously — age verification is conducted on all accounts before any withdrawal is processed. If you are found to be under 18, your account will be closed immediately and any balance will be forfeited.

2.2 Jurisdiction

By registering, you confirm that you are accessing 111 Games from a jurisdiction where online gaming is permitted and that you are not on any self-exclusion register that would prohibit you from using gaming platforms. It is your responsibility to verify that using 111 Games is lawful in your location.

2.3 Registration Information

You must provide accurate, complete and up-to-date information when creating your 111 Games account. This includes your real name, date of birth, mobile number and any identity documents requested during KYC verification. Providing false information — including a false date of birth — is a material breach of these Terms.

2.4 One Account Per Person

Each individual may hold only one account at 111 Games. Creating multiple accounts — whether to claim multiple bonuses, circumvent restrictions or for any other reason — is strictly prohibited. All duplicate accounts will be closed and associated balances, including bonus funds and pending withdrawals, will be forfeited.

3.1 Account Security

You are entirely responsible for the security of your 111 Games account login credentials. Do not share your password, PIN or OTP codes with anyone. 111 Games will never ask you for your password via WhatsApp, email or phone. If you suspect your account has been compromised, contact our support team immediately and we will assist with securing it.

3.2 Account Ownership

Your 111 Games account is personal to you and cannot be transferred, sold, gifted or shared with any other person. Bets and deposits must only be placed from funds belonging to the registered account holder. Using another person's payment method or funds to deposit into your account is prohibited.

3.3 Account Closure & Suspension

111 Games reserves the right to suspend or close any account at any time if we have reason to believe that:

• The player has provided false or misleading registration information
• The account is being used in breach of these Terms
• Fraudulent, abusive or collusive behaviour is suspected
• A self-exclusion request has been received or identified
• The account has been inactive for more than 12 months with no balance

You may request the closure of your own account at any time by contacting support. Voluntary closure requests are processed within 24 hours. Any remaining balance at the time of voluntary closure is returned to your registered payment method after KYC verification is completed.

4.1 Accepted Payment Methods

111 Games accepts the following payment methods for deposits and withdrawals, all processed in Pakistani Rupees (PKR) with no currency conversion:

4.2 Deposit Rules

All deposits into your 111 Games account must come from a payment method registered in your own name. Third-party deposits — where funds are sent from an account belonging to someone other than the registered 111 Games account holder — are not permitted and will be returned or withheld pending investigation.

4.3 Withdrawal Rules

Withdrawals from your 111 Games account are processed to the same payment method used for your most recent deposit wherever technically possible. Before your first withdrawal, KYC verification must be completed. Withdrawal requests are reviewed and processed during standard operating hours — mobile wallet withdrawals are typically completed within one to three hours around the clock.

4.4 Funds Security

Player funds at 111 Games are held in segregated accounts that are not co-mingled with operational funds. This means your deposits are protected from the company's day-to-day financial operations. In the event of any dispute, your deposited funds remain identifiable and separately held.

5.1 General Bonus Terms

All bonus offers at 111 Games are subject to specific terms that are published on the Promotions page alongside each offer. The terms on the relevant promotion page take precedence over any general language in this section. Where a promotion specifies a wagering requirement, expiry period or minimum odds restriction, those apply exactly as stated.

5.2 Wagering Requirements

Where a bonus carries a wagering requirement, the full wagering amount (deposit + bonus or bonus only, as specified) must be completed before any withdrawal is permitted. Bonus funds and real funds are kept separately in your wallet. Real funds are used for bets first. Unused bonus funds expire on the date specified in the promotion terms.

5.3 Bonus Abuse

111 Games actively monitors for bonus abuse patterns including but not limited to: low-risk hedging bets designed solely to clear wagering requirements, collusion between accounts on the same bonus offer, exploitation of technical errors or odds errors, and the creation of multiple accounts to claim the same promotion. Any account found engaging in bonus abuse will have the bonus and any associated winnings voided. In repeat cases the account may be permanently closed.

5.4 Refer a Friend Terms

The Refer a Friend programme at 111 Games pays a reward to the referrer when a new player registers using their unique referral link and completes a qualifying first deposit of at least Rs 500. Rewards are only paid for genuine new players — self-referrals, fake accounts and fraudulent referral chains are detected by our system and result in disqualification and account closure. Full Refer a Friend terms are published on the Refer a Friend page.

6.1 Bet Placement & Confirmation

A bet at 111 Games is only valid once you have received a confirmed bet reference number. If your internet connection drops before a bet reference is generated, the bet has not been placed and no funds have been deducted. Once a bet reference is issued, the bet is final and cannot be changed or cancelled by the player.

6.2 PSL Match Settlement

All PSL and cricket betting markets at 111 Games settle on the official result as confirmed by the Pakistan Cricket Board (PCB). In the event of a discrepancy between the final score shown on our platform and the official PCB result, the official PCB result takes precedence. Settlement typically occurs within 30 minutes of match completion.

6.3 Abandoned & Interrupted Matches

If a PSL match is abandoned before reaching the minimum overs threshold required for an official result (typically 10 overs per side in a T20 format), all pre-match bets are voided and stakes returned. If a match is decided via Duckworth-Lewis-Stern (DLS) method, bets settle on the official DLS outcome. Live in-play bets placed after the interruption that led to DLS application may be settled differently — specific rules are published in the PSL betting terms section.

6.4 Odds Errors

If a market is offered at an obviously erroneous odds value due to a technical or human error, 111 Games reserves the right to void bets placed at those incorrect odds. This applies even if a bet slip was confirmed. The threshold for what constitutes an obvious odds error is determined by 111 Games at its discretion, taking into account market context and fair market value at the time of the error.

6.5 Maximum Winnings

Maximum winnings per single bet event at 111 Games are capped at Rs 5,00,000 (five hundred thousand rupees) unless a specific market has a lower published cap. Accumulator bets (parlays) covering three or more selections carry a maximum payout of Rs 10,00,000 per bet slip. 111 Games will pay the cap amount on any bet that would otherwise exceed these limits.

7.1 Casino Games — Random Number Generation

All casino games at 111 Games — including slots, live dealer tables, Aviator, crash games and table games — use certified Random Number Generation (RNG) systems or draw from live dealer physical processes. Outcomes are not influenced by previous results, bet sizes or any other variable under the platform's control. RNG certification is conducted by accredited third-party testing laboratories.

7.2 Aviator & Crash Games

Aviator and crash game variants at 111 Games use a provably fair algorithm — meaning the outcome of each round is determined and cryptographically committed before the round begins. Players can verify any historical round result using the seed verification tools available in the game interface. 111 Games cannot manipulate crash game outcomes after a round has started.

7.3 Poker Room Rules

The 111 Games poker room operates under standard international Texas Hold'em and Omaha rules. Collusion between players — whether in the same household, using shared devices or coordinating via external communication channels — is strictly prohibited and actively monitored. Players found colluding will have their accounts closed and all winnings voided. Multi-accounting in the poker room is treated as a serious breach and results in permanent ban.

7.4 Technical Malfunctions

In the event of a technical malfunction — disconnection, game crash, system error — during a casino game round, 111 Games will make reasonable efforts to determine the correct outcome based on game logs and restore the player's position accordingly. Where a correct outcome cannot be determined, the round will be voided and the player's stake returned. 111 Games is not liable for losses arising from internet disconnections on the player's side.

111 Games operates a zero-tolerance policy for cheating, fraud and any form of dishonest conduct. The following are strictly prohibited and will result in immediate account suspension, full investigation, closure and forfeiture of all funds:

• Creating multiple accounts to claim duplicate bonuses or manipulate referral rewards
• Using bots, automated software or scripts to place bets or interact with the platform
• Exploiting software bugs, game glitches or odds errors for financial gain
• Colluding with other players in poker or any competitive game format
• Attempting to launder funds through the platform
• Sharing account credentials or placing bets on behalf of another person
• Match fixing or any form of insider information exploitation in sports betting
• Chargebacks or disputed payment reversals where the bet was legitimately placed

Where 111 Games suspects criminal activity including money laundering, we are obligated to report this to relevant authorities and to cooperate fully with any investigation. Funds associated with suspected criminal activity will be frozen pending resolution and may be forfeited permanently.

111 Games is committed to responsible gaming. We believe that gaming should be an entertaining activity and that it should never become a source of financial or personal harm. Every player account at 111 Games has access to the following tools at no cost:

• Deposit limits — set daily, weekly or monthly maximum deposit amounts
• Loss limits — cap the maximum amount you can lose in a given period
• Session time limits — set a maximum session duration with an alert when it is reached
• Reality checks — periodic on-screen reminders showing your session duration and net position
• Cool-off periods — temporary account suspension of 24 hours to 30 days, applied immediately on request
• Self-exclusion — permanent or long-term account closure with a minimum exclusion period of 6 months

Self-exclusion requests are processed within one hour of receipt and cannot be reversed during the chosen exclusion period. All responsible gaming tools are accessible from your account settings. If you need assistance accessing them, contact our support team at any time.

Your personal data is processed by 111 Games in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By creating an account you consent to the processing described in that document. In summary: we collect only the data necessary to operate your account, verify your identity, process payments and comply with legal obligations. We do not sell your personal data to third parties.

By registering at 111 Games you consent to receiving service-related communications including deposit confirmations, withdrawal notifications, account alerts and security notifications. You may opt out of marketing communications (promotional offers, bonus announcements) at any time from your account settings or by contacting support. Service communications cannot be opted out of while your account is active.

All communications between your device and the 111 Games platform are encrypted using industry-standard SSL/TLS protocols. Payment data is handled in compliance with PCI-DSS standards where applicable.

11.1 Limitation of Liability

111 Games provides the platform on an "as available" basis. While we work hard to maintain 100% uptime, we cannot guarantee uninterrupted access and are not liable for losses arising from scheduled maintenance windows, unexpected technical outages or third-party service disruptions (including mobile network failures, payment processor outages or internet infrastructure issues beyond our control).

111 Games' total liability to any player for any claim arising from use of the platform is limited to the value of funds held in that player's account at the time the claim arises. We are not liable for any indirect, consequential or economic losses beyond this amount.

11.2 Dispute Resolution

If you have a dispute regarding a bet settlement, withdrawal, bonus credit or any other account matter, the process is as follows:

• Step 1: Contact 111 Games customer support via WhatsApp or live chat with your account details and a clear description of the dispute
• Step 2: Our support team will investigate and respond within 48 hours with a resolution or a request for additional information
• Step 3: If you are unsatisfied with the outcome, you may escalate to our compliance team by emailing support@111games.ws marked "Formal Dispute"
• Step 4: Formal disputes are reviewed and responded to within 5 business days

During any active dispute investigation, the relevant funds may be held in your account and not released for withdrawal until the dispute is resolved. This is to protect both parties during the investigation process.

111 Games reserves the right to update, modify or replace these Terms and Conditions at any time. When significant changes are made, we will notify registered players via email or in-platform notification at least 7 days before the changes take effect. Minor clarifications and non-material changes may be applied immediately and reflected in the "Last Updated" date at the top of this page.

If you do not agree with an updated version of these Terms, you may close your account before the changes take effect and request withdrawal of any remaining balance. Continued use of 111 Games after the effective date of any update constitutes acceptance of the revised Terms.

These Terms are written in English and the English version is the binding version. Any translations provided for convenience do not have legal precedence over the English text.

If any clause of these Terms is found to be unlawful, void or unenforceable, that clause is severed from the agreement and the remainder of the Terms continue in full force. The severing of a clause does not affect the validity of any other provision.